How to Save in the Smokies!
Smoky Mountain Rewards is a unique program of rewards and privileges that offers you: points whenever you stay with us, discounts at local participating partners, and special offers and gifts from our hotels. There are two levels: Silver and Gold.
All members receive immediate Silver level benefits when they sign up! Silver members can earn their way to gold with as little as ten stays!
Earn points for each dollar spent on eligible stays. Redeem them for hotel discounts and free nights.
A summary of Silver and Gold benefits are listed in the following chart. (Details listed below.)
Rewards Members' Rate
Always get the best rate available at our hotels. Our Rewards Members rate provides the best discounts: the earlier you book, the longer you stay, the more you save!
Check in Gift
Every member is greeted with a warm welcome and a special gift from our Front Desk staff.
Enjoy discounts at our participating partner businesses.
Room Upgrades at Check in
Free room upgrades during check in, when available.
Use your points to redeem a FREE NIGHT!
Silver members earn 100 points for every dollar spent on eligible stays. Gold members earn a bonus 20 points per dollar.
Receive two complimentary bottles of water at check in.
Exclusive Gold Member Offers
Gold members receive exclusive email offers.
Express Check In
Express check in at our Gold Member Desk at each hotel.
Gold members are issued Golden Key cards at check in.
Automatic Room Upgrades
We'll automatically upgrade your room the night before your check in when better rooms are available.
Snack Shack Discounts at Country Cascades
Save 10% on purchases at the Snack Shack at Country Cascades Waterpark Resort when you show your Gold Card!