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How to Save in the Smokies!

Smoky Mountain Rewards is a unique program of rewards and privileges that offers you: points whenever you stay with us, discounts at local participating partners, and special offers and gifts from our hotels. There are two levels: Silver and Gold.

All members receive immediate Silver level benefits when they sign up! Silver members can earn their way to gold with as little as ten stays!
Earn points for each dollar spent on eligible stays. Redeem them for hotel discounts and free nights.
A summary of Silver and Gold benefits are listed in the following chart. (Details listed below.)


 (Silver)  (Gold) Rewards Members' Rate

Always get the best rate available at our hotels. Our Rewards Members rate provides the best discounts: the earlier you book, the longer you stay, the more you save!

 (Silver)  (Gold) Check in Gift

Every member is greeted with a warm welcome and a special gift from our Front Desk staff.

 (Silver)  (Gold) Partner Discounts

Enjoy discounts at our participating partner businesses.

 (Silver)  (Gold) Room Upgrades at Check in

Free room upgrades during check in, when available.

 (Silver)  (Gold) Free Nights

Use your points to redeem a FREE NIGHT!

 (Silver)  (Gold) Earn Points

Silver members earn 100 points for every dollar spent on eligible stays. Gold members earn a bonus 20 points per dollar.

 (Gold) Welcome Water

Receive two complimentary bottles of water at check in.

 (Gold) Exclusive Gold Member Offers

Gold members receive exclusive email offers.

 (Gold) Express Check In

Express check in at our Gold Member Desk at each hotel.

 (Gold) Gold Key

Gold members are issued Golden Key cards at check in.

 (Gold) Automatic Room Upgrades

We'll automatically upgrade your room the night before your check in when better rooms are available.

 (Gold) Snack Shack Discounts at Country Cascades

Save 10% on purchases at the Snack Shack at Country Cascades Waterpark Resort when you show your Gold Card!